At PrintBrix, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

Returns

We accept returns for defective or damaged products. To qualify for a return, your item must meet the following conditions:

– The item must be unused, in the same condition that you received it, and in the original packaging.

– The return request must be made within [Insert Number] days of receiving the item.

To initiate a return, please contact us at 9354789410 or at support@printbrix.com  with your order number and details of the issue. We will provide further instructions on how to return your item.

Non-Returnable Items

The following items are not eligible for return:

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number] business days.

– If rejected, we will notify you with a reason for the rejection.

Exchanges

If you received a defective or damaged product and would prefer an exchange, please contact us at 9354789410 or at support@printbrix.com. We will replace the item at no additional cost, provided it meets our return conditions.

Return Shipping

You will be responsible for covering the shipping costs for returning your item unless the item is defective or damaged. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

Late or Missing Refunds

If you haven’t received your refund yet:

– First, check your bank account again.

– Then contact your credit card company; it may take some time before your refund is officially posted.

– If you’ve done all of this and still haven’t received your refund, please contact us at 9354789410 or at support@printbrix.com.